General Information 

All orders are subject to availability. If an item is unavailable at the time of purchase, you will be notified promptly, and a full refund will be issued via your original method of payment. 

Delivery Locations 

We proudly offer international shipping. Yosha Soul delivers to customers worldwide. 

 Delivery Timeframe 

Estimated delivery times are shared once your order is confirmed. Please note: 

  • Delivery estimates begin from the date of dispatch, not the order date. 
  • We aim to ship all orders within 7–12 business days (Sunday to Thursday, excluding public holidays). 
  • Delivery dates may vary depending on your location, shipping method, and order contents. 
  • You may receive your items in separate shipments. 

 Shipping Costs 

Shipping fees are calculated based on the weight of your order and your delivery address. You will see the total shipping cost at checkout before finalizing your purchase. 

Additional charges may apply for remote areas or oversized/heavy items. These will be clearly displayed during checkout. 

Applicable VAT on shipping is calculated based on the delivery destination. 

Items Damaged During Transit 

If your package arrives damaged, please reach out to us immediately so we can assist you. 

📞 Phone: 971-54-382-2006

 📧 Email:  halla@yosha.ae

Need Assistance? 

For any questions regarding shipping, delivery, or the status of your order, don’t hesitate to contact us. Our team is here to support you. 

Order Tracking 

Thank you for choosing Yosha Soul. We’re honored to be part of your journey with our curated collection of perfumes, and signature gift sets. 

How to Track Your Order 

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking number and order details. 

All deliveries across the GCC are managed by our trusted logistics partners to ensure a smooth and timely experience. 

 

If you need any assistance, please don’t hesitate to contact our customer care team at 971-54-382-2006 📞